QSR Drive-thru Evaluation
As you approached the restaurant, the location was easily identified with proper signage.
1
Restaurant location was easily seen from the street?
Yes
No, please explain
If visiting at night, was the parking lot well lit (mark off if lights were not working or dim)? The parking lot was free from large debris items?
2
The parking lot was well lit and free from litter?
Yes
No, please explain
When you approached the restaurant, were there fewer than 6 pieces of trash? Was the parking lot free from Pot Holes and tripping hazards?
3
The parking lot was well maintained?
Yes
No, please explain
Was the landscaping around the restaurant well maintained and manicured. A few weeds or small debris is acceptable.
4
Was the landscaping around the restaurant well maintained?
Yes
No, please explain
Was the exterior signage well maintained? Was the message on the readerboard correctly spelled with a professional appearance?
5
Did the exterior signage look professional?
Yes
No, please explain
N/A
When you entered the parking lot was the drive-thru well marked (i.e. arrow pointing towards drive-thru). Was the drive-thru lane free from any obstacles?
6
Was the drive-thru lane well marked and easy to navigate?
Yes
No, please explain
Could you find all the items you were looking for? Was the Menuboard free from smudges and/or other marks that made it clean?
7
When you approached the drive-thru Menuboard, was the Menuboard clean and easy to read?
Yes
No, what was wrong
Were there any Menuboard topper signs above the Menuboard advertising specific specials on food and/or beverages? Were there any yard signs with a daily feature, combo, etc?
8
Were there any advertisements on or around the drive-thru Menuboard?
Yes, what was the special
No